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Kodi’s Steakhouse in Hobe Sound has upscale offerings at competitive prices. It’s a small space divided into two rooms: a bar area with high-top tables, and a dining room.
this place is amateur hour central. knowing it got busy, I called to see if they could accommodate a take out order. no answer. i drove 5 miles to place a take out order. when i arrived the smug waitress said it would take 45 min to place a take out order. but on the bar was a "take out menu." I explained to the owner that I called ahead and that they had a take out menu so at the very least they should answer the phone. He proceeded to gripe that it was season and the only people that call are people with silly questions. this guy is happy to take snowbird money while refusing to offer basic customer service, but he is unwilling to look after year round customers. Having someone to answer the phone is BASIC customer service. This guy doesn't deserve the customers he has and I suspect he won't have them for long.
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